Alaskan Harvest Seafood has been in business 27 years now. One thing we have learned through that time is that a company doesn't exist without it's customers. We're committed to providing the best tasting, highest quality seafood that is available, and at the best price we can find.

We are so proud of our seafood that we back it with a guarantee: We don't decide what tastes fresh. You do! And if you don't agree that our premium seafood is the most flavorful, freshest, firmest you've ever eaten, we'll promptly reship your order.

Our customer satisfaction is the most important thing we could have (besides great seafood!) and keeping you coming back over and over again is our top priority!

We have a Frequent Buyer Program that gives you Points for product purchases. These Points can then be redeemed for additional free products that ship with any new order you place with Alaskan Harvest Seafood. This is our way of saying "thank you for shopping at Alaskan Harvest Seafood".

From time to time we also offer special reduced rate specials on certain products. These vary from season to season, but we are able to keep you informed of the current specials via e-mail, which we send out regularly that updates on special prices, new products, and promotions that are being offered. Many of these items aren't around long enough to make it into our catalog. Calling our customer service line or signing up for our e-mail campaign is the only way to be informed about these amazing deals.

Our Customer service phone number is 888-824-4278

 

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SHIPPING

 

Alaskan Harvest Seafood pays 50% of the cost of shipping provided that the order is $120 or more.

Seafood is shipped in insulated boxes and in super cold coolant to keep products frozen during transit. We try to ship most orders on Mondays and Tuesdays so that we have a backup day in case the delivery company fails to deliver ontime.

 

Standard Delivery is between 1 and 3 days depending on the delivery address. We will pack the order so that it arrives in good condition. Add shipments are shipeed as "Driver Released" and package is left at your door. No signature is required.

 
SUPPORT AND COST OF SHIPPING:

 

You can reach us at [email protected]st.com or you can call us at 888-824-4278. Please leave a message if we do not answer right away. We will call you back as soon as we are able to. After the orders are shipped and the delivery company has the boxes, we will send you an email shipment confirmation with the tracking number.

We charge our customer $29.95 for Standard Shipping on orders between $120 and $300. Orders over $300, we charge 10% of the product cost. Overnight Delivery is available at an additional cost of $40. Overnight is just faster, the product will arrive in identical condition whether shipped as Standard or Overnight.

 

 
100% SECURE PAYMENT

 

We no longer store any credit card information on our servers. The card hacking has become too commonplace. This way we can be sure Alaskan Harvest does not leak any card information to anyone.

We process the card (or our card processor does) and this way it is more secure than the common AuthorizeNet and bank card processing.

We are confident that this is the best and the most secure way to protect our customer sensitive financial information.

We accept all major credit cards as well as PayPal.